Delete your account
You can delete your Yama account and its data at any time.
In the app
- 1Open Yama and sign in.
- 2Go to Account.
- 3Tap Delete account and confirm.
When it has to wait
If an order is still open, or money is still owed by you or to you, the deletion waits until that is settled. The app shows the reason, and it finishes by itself afterwards.
Without the app
Email support@yama-shipping.com from the address you sign in with, or tell us the phone number on your account, and ask us to delete it.
What is deleted
Your sign-in links, addresses, messages, photos and notifications are deleted, and your name, phone number and address are removed from past orders. The rest of those orders (items, prices, dates) is kept as archived business records, as the law requires.
Read the privacy policy